Voziko Platform Terms of Service

Last updated: 2026-06-26

1. The agreement

These terms govern your taxi company's use of the Voziko platform, operated by Polemarhi d.o.o., Vojvode Mišića 46, 35250 Paraćin, Serbia, PIB 112505565 ("we", "Voziko"). By creating an account or using the platform, your company ("you") accepts these terms.

2. What Voziko provides

Voziko is a white-label taxi-dispatch software platform. We provide the booking, dispatch and management technology. We do not provide transport and are not a taxi operator.

3. Your responsibilities

You agree that:

• you are a duly licensed taxi operator and hold all permits the law requires;
• the legal details you provide (company name, address, registration/tax number, contact) are accurate and kept up to date;
• you are the data controller for your riders' and drivers' personal data, and you accept the Data Processing Agreement (which forms part of these terms);
• you are responsible for the transport service, your drivers, your tariffs, and your compliance with local taxi and consumer law;
• you will not misuse, resell, or attempt to disrupt the platform.

4. Going live

Your company becomes publicly listed and bookable only after you have completed the required legal details and accepted the Data Processing Agreement. Until then, your account remains in setup and is not shown to riders.

5. Fees

Use of the Voziko platform may be subject to a subscription fee agreed with your company in advance. During the current launch period the platform is provided without a subscription charge until billing is activated. When fees take effect, the amount, billing cycle, applicable taxes (including VAT) and the consequences of non-payment will be communicated to you in advance and will apply from the date stated; continued use after that date constitutes acceptance of the fees.

6. Suspension and termination

We may suspend or terminate access for breach of these terms, non-payment, or unlawful use. You may stop using the platform at any time. On termination, data is handled as set out in the Privacy Policy and the Data Processing Agreement.

Pending final review.

7. Liability

The platform is provided "as is". Voziko's total aggregate liability arising out of or in connection with these terms or your use of the platform shall not exceed the greater of (a) the fees your company paid to Voziko in the three (3) months preceding the event giving rise to the claim, or (b) €300. This limit does not apply to liability that cannot be limited or excluded under Serbian law.

8. Indemnity

Your company shall indemnify and hold Voziko harmless against any claim, loss, or liability brought by a rider, driver, or third party arising from the transport service, the conduct of your drivers, your tariffs, or your compliance with taxi and consumer law — the platform being software only, and not the transport service.

9. Governing law

These terms are governed by the laws of the Republic of Serbia; disputes fall under the competent court in Serbia.

10. Changes and contact

We may update these terms; significant changes will be notified. Questions: [email protected].