Deleting a Voziko account

How to delete your account

1. Sign in to the Voziko app or at voziko.com.
2. Open Account and tap Delete account.
3. Enter your password, type DELETE and confirm.

The same works in a browser, on your company's site at voziko.com.

If you cannot sign in

Write to us from your account's email address and name your company. We will check the account is yours and delete it within 30 days: [email protected]

Company owners and admins

A company's only admin deletes their account together with the company: send the request in Account, and Voziko deletes the company and its data within 30 days. An owner who also drives can delete just the driver profile at once.

Riders

Riders have no account. To delete ride data, contact the taxi company at the address in its privacy policy.

What is deleted and what is kept

• Deleted at once: name, phone, email, login, vehicle and licence details, device notifications and the driver's status history.
• Kept without your name: rides (the company anonymises them after 12 months), safety reports (deleted 12 months after they are closed) and the company's record that the account was deleted, with no personal data. The company keeps its own accounting records for the periods set by law.
• Deletion in the app is immediate. A company deletion request and a request without signing in are completed within 30 days. Backups expire within 30 days.